Privacy Policy

Data Controller

To aid your treatment or as part of purchasing something from ASTRA FOOT CLINIC, you will normally provide us with certain information, such as your name, email address, postal address, medical information and payment information. We will store your information on an electronic patient record and diary system, which is fully password protected with 2-Factor authentication and compliant with data protection policies.

 

Why We Need Your Information and How We Use It
ASTRA FOOT CLINIC relies on a number of legal bases to collect, use, and share your information, including:

  • Where it is necessary for the purposes of the provision of health care as needed to
    provide our services, such as when we use your information to fulfil your 
    assessment and treatment, or to provide customer support.
  • When you have provided your affirmative consent, which you may revoke at any time,
    such as by signing up for a mailing list.
     
  • To communicate information relating to your appointment, such as email
    confirmation/reminders or use of SMS reminders.
     
  • If necessary to comply with a legal obligation or court order or in connection with a legal
    claim, such as retaining information about your purchases if required by tax law.

 

Purpose of collecting data

Data Retention
ASTRA FOOT CLINIC retains your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. The retention of records is normally for a minimum of 8 years after the last appointment. For customers who are not patients but may have bought products from the us, we will keep any data you may have provided for a minimum of 6 years in line with tax legislation.

 

How to Contact Us
For purposes of the UK GDPR, ASTRA FOOT CLINIC is the data controller of your personal information. If you have any questions or concerns, you may contact us using email: enquires. info@astrafootclinic.co.uk

Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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